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PSBJ Logo Increase your sales with excellent customer service
As printed in the Puget Sound Business Journal, July 25, 2008
   
PSBJ Logo Advice from the experts: You can pay now or pay later
As printed in the Puget Sound Business Journal, June 6, 2008
   
PSBJ Logo Everyday ethics - how to tackle the daily issues we all face
As printed in the Puget Sound Business Journal, May 2, 2008
   
PSBJ Logo Some steps to move to the next level of success
As printed in the Puget Sound Business Journal, March 14, 2008
   
PSBJ Logo What to do when disaster strikes your business
As printed in the Puget Sound Business Journal, January 4, 2008
   
PSBJ Logo Listen to the stories your financial statements tell
As printed in the Puget Sound Business Journal, November 30, 2007
   
PSBJ Logo Big mistakes small-business owners can make
As printed in the Puget Sound Business Journal, October 5, 2007
   
PSBJ Logo Translating your dream into the business reality
As printed in the Puget Sound Business Journal, August 17, 2007
   

7 Steps to Achieving the Dream of Owning Your Own Business

"There are two basic ways to become a business owner. You can found a new business or you can buy an existing one."

   
Staying out of trouble when firing an employee

As printed in the Puget Sound Business Journal, November 4, 2005

   

Sailing to Maui

"Several years ago, a client asked me, "How do you run a business?" After a couple minutes thought, I told him this story."
   
Tech tools should increase efficiency, not stress
As printed in the Snohomish County Business Journal, special section on Business Women, May 2005
   
Remember My Name
"A client of ours, someone who has traveled and entertained extensively, told the following story. It is a story with a message worth remembering "
   
The Value of a Post Project Review
"...What makes a great project great? More importantly, how can that "greatness" be repeated? What makes a project fail and how could that failure have been avoided?"
   
Management 101
"...A manager must accomplish his or her work through others.......It is also the usual stumbling block of the newly minted manager"
   
The Telephone - A Help or a Hassle?
"There are lots of ways to make your phone work better for you and your business. I see them falling under three major headings: Attitude; Process; Tools."